FAQ at AtlantaConcertEvents.com

Are my tickets guaranteed?

Yes! AtlantaConcertTickets.com has 100% Buyer Guarantee on all of our tickets. This guarantees that you will receive your tickets in time for the event and that the tickets are authentic and valid for entry. Also, if the event is permanently canceled, you will be completely refunded, minus shipping. AtlantaConcertTickets.com greatly appreciates your business and we work hard to provide you with the best buying experience on the planet.

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Is my transaction secure?

Absolutely! We use a secure, certificate-protected checkout system powered by industry leader TicketNetwork Direct. Also, TicketNetwork is the only event ticket exchange in the secondary market that is fully compliant with customer protection standards set by the Payment Card Industry (PCI). For your added protection, AtlantaConcertEvents.com must be in good standing with TicketNetwork Direct in order to process tickets. This assures you a safe and secure transaction.

Why shouldn’t I buy from an auction site, ticket scalper, or classified site?

OMGosh.. Here at AtlantaConcertEvents.com, we strongly discourage our visitors NOT to buy from these sources. There is no way of knowing whether the tickets are authentic, and these sellers offer no accountability. Tickets are too expensive to take chances, in our humble opinion.

At AtlantaConcertEvents.com, our customers have come to expect exceptional and consistent customer service. And all tickets listed on this site are from rigorously screened professional ticket resellers that are always backed by our 100% Buyer Guarantee.

How do I receive my tickets?

Time permitting, we ship all tickets via FedEx Express. You will receive an email with your tracking number once the tickets are shipped. If it’s too close to the event for FedEx, delivery may be email, will-call, or a local meet-and-greet with a representative in your area.

What are the seat numbers?

For the protection of both the buyers and sellers, we do not disclose specific seat numbers until the order has been processed.

Are my seats together?

All tickets are together, side by side, unless otherwise noted under the ticket listing. In other words, you will only buy separated seats if you want them that way.

What happens if I lose my tickets?

Treat your tickets like cash because tickets can not be reissued or replaced if lost.

 

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